Jason Hartman opens up the episode with client Muthia as they discuss a recent issue Muthia had with a provider that led to him filing a complaint and actually reaching a (relatively) positive conclusion.
For the off topic 10th episode, Jason talks with David Burkus, author of Friend of a Friend and Associate Professor of Leadership & Innovation at Oral Roberts University, about how to grow your network, develop key connections, the newest renaissance in business structure, new vacation policies, and more.
Jason & Muthia Intro:
[4:05] Muthia’s journey with one of the LMS’ in Jason’s network
[8:27] Paying taxes gets us the court system and regulatory agencies that allow you to file complaints against providers who take advantage of you
[13:15] Your duty as a citizen is to DO SOMETHING when people wrong you and others
[16:40] Join Jason in Philadelphia in May
David Burkus Interview:
[21:03] Is there a scientific method to networking?
[24:16] The best thing to do if you’re trying to reach a specific contact
[30:19] The experimenting in getting away from the org chart
[35:15] You need to trust your employees and not punish the 99% because 1% couldn’t be trusted
[37:43] Are things like unlimited vacation only available to companies with large funding bases?
[39:31] The most surprising thing about creativity