Jason Hartman talks with Daven Michaels about a hot and controversial topic, outsourcing. These days, a lot of businesses have figured out the advantages of outsourcing their administrative support projects. Here are just a couple of the benefits one will get if one’s projects are effectively planned:
– Reduces expenditure on wages, office equipment, and employee benefits.
– Saves precious time and money on training.
– Get assistance precisely when you need it.
– Existing employees will spend less time on dealing with mundane tasks, so they can all apply their individual expertise to boosting the business.
But you need to understand that in order to take great advantage of these outsourcing advantages, you will need to first spend some time planning out precisely what you intend to achieve.
How to Effectively Outsource Administrative Support Work – The Basics
One needs to know that a complete project planning exercise will need to be completed before they even think about their administrative work. First, take a pretty good look around your office ask yourself these two important questions:
– What are the tasks that need to be done pronto?
– Can these tasks be done remotely, thus freeing up some members of your staff so that they can concentrate on other important tasks?
As soon as you have identified the work that does not need to be done in-house, you will then write out the clear description of every task, what tasks need to be done, when the work should be completed, and how the completed work will be delivered. When you are done drawing up your project planning guide, you will then need to take the initial step in learning the process of how to outsource to providers that are known to specialise in administrative support.
Effective Project Management
The truth is that Asian countries such as Philippines and India may be able to provide you with good admin support, but you need to understand that although the standard of spoken and written English is high, it is really not the native language. So, it is very important that you provide work instructions in a clear and very precise manner.
When you are learning how to outsource, you will find out that very good communication skills are in fact, necessary to the effectiveness of project management. You will need to agree upon schedules and communication channels. Also keep in mind that the provider that you have chosen may be in a time zone that is totally different to yours, so ensure that you take that into consideration as well.
